Last updated: August 10, 2026
Graceful In Place (“we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we may collect when you visit gracefulinplace.com, make a purchase, contact us, or otherwise use our website and services, and how we use and protect that information.
Information We Collect
We may collect information that you voluntarily provide to us, including your name, billing and shipping address, email address, telephone number, account information, and information you provide when contacting us.
When you place an order, we also collect information necessary to process and fulfill your purchase, such as the products ordered, order value, shipping information, and transaction details.
We may also automatically collect certain technical information when you use our website, such as your IP address, browser type, device information, pages visited, referring pages, and information collected through cookies or similar technologies.
Payment Information
Payments made through our website may be processed by third-party payment service providers. Payment information is handled according to the security and privacy practices of the applicable payment provider. Graceful In Place does not intentionally store complete credit card numbers on its own website systems.
How We Use Your Information
We may use your personal information to:
- Process, fulfill, and manage your orders
- Arrange shipping and delivery
- Communicate with you about your purchases
- Provide customer service and respond to inquiries
- Manage your customer account
- Process returns, refunds, or other order-related requests
- Help prevent fraud and protect the security of our website
- Improve our website, products, services, and customer experience
- Comply with applicable legal, tax, accounting, and regulatory requirements
- Send marketing communications when you have consented to receive them or when otherwise permitted by applicable law
Cookies and Similar Technologies
Our website may use cookies and similar technologies to operate the online store, remember preferences, maintain shopping-cart functionality, understand how visitors use the website, and improve our services.
Some cookies may be provided by third-party services used on our website. Where required by applicable law, we will request appropriate consent before using non-essential cookies.
WooCommerce
Our online store uses WooCommerce. When you shop with us, information necessary to manage your cart, checkout, customer account, orders, payments, shipping, and related ecommerce functions may be collected and processed through our website.
How We Share Information
We do not sell your personal information.
We may share personal information with trusted service providers when reasonably necessary to operate our business and serve you. These may include payment processors, ecommerce technology providers, shipping and fulfillment providers, website hosting providers, email service providers, analytics providers, fraud-prevention services, and other companies that help us operate our store.
We may also disclose information when required by law or when reasonably necessary to protect our rights, customers, business, or website.
International Processing
Some of the companies that provide services to Graceful In Place may process or store information outside your province, state, or country. As a result, your information may be subject to the laws of the jurisdiction where it is processed or stored.
How Long We Keep Your Information
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including fulfilling orders, providing customer service, maintaining business and tax records, resolving disputes, preventing fraud, and meeting legal obligations.
Security
We use reasonable administrative, technical, and organizational measures designed to protect personal information. However, no method of transmitting or storing information electronically can be guaranteed to be completely secure.
Your Privacy Choices and Rights
Depending on where you live, you may have rights regarding your personal information, which may include the right to request access to or correction of your information, request deletion where applicable, withdraw consent in certain circumstances, or ask questions about how your information is handled.
You may also unsubscribe from marketing emails by using the unsubscribe option provided in those communications.
Third-Party Links
Our website may contain links to websites operated by other organizations. We are not responsible for the privacy practices or content of third-party websites. We encourage you to review their privacy policies before providing personal information.
Children’s Privacy
Graceful In Place is not intended for children, and we do not knowingly collect personal information from children in violation of applicable law.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business practices, technology, services, or legal requirements. The revised policy will be posted on this page with an updated “Last updated” date.
Contact Us
If you have questions about this Privacy Policy or how Graceful In Place handles personal information, please contact us at:
Graceful In Place
Email: support@gracefulinplace.com
Website: gracefulinplace.com