Last updated: August 10, 2026
Welcome to Graceful In Place. These Terms & Conditions govern your use of gracefulinplace.com and purchases made through our website.
By accessing our website, creating an account, or placing an order, you agree to these Terms & Conditions. Please read them carefully before using our website or making a purchase.
About Graceful In Place
Graceful In Place is a Canadian online retailer offering products intended to help customers live more safely, comfortably, and independently at home.
Product Information
We make reasonable efforts to provide accurate product descriptions, specifications, photographs, dimensions, features, and other information.
Some product information may be provided by manufacturers, suppliers, or distributors. Product appearance, packaging, specifications, availability, and features may change without notice.
Before purchasing, please review product specifications carefully to determine whether a product is suitable for your needs and environment.
Prices and Currency
Unless otherwise stated, prices displayed on Graceful In Place are in Canadian dollars (CAD).
Prices and product availability are subject to change without notice. Applicable taxes and shipping charges, where required, will be shown during the purchasing process.
We reserve the right to correct pricing, product information, typographical, or other errors and, where permitted by applicable law, to cancel or decline an order affected by a material error.
Orders
Submitting an order does not necessarily mean that the order has been accepted.
We reserve the right, where permitted by applicable law, to decline or cancel an order for legitimate reasons, including product unavailability, pricing or listing errors, suspected fraud, payment problems, shipping restrictions, or inability to fulfill the order.
If payment has already been collected for an order that we cancel, the applicable amount will be refunded.
Payments
Customers agree to provide current, complete, and accurate billing and payment information when placing an order.
Payments may be processed by third-party payment service providers. Your use of those payment services may also be subject to the provider’s applicable terms and privacy practices.
Shipping and Delivery
Shipping methods, charges, processing times, and delivery arrangements may vary by product, supplier, and destination within Canada.
Please review our Shipping & Delivery Policy for additional information.
Returns and Refunds
Return eligibility and refund procedures may vary depending on the product and supplier.
Please review our Refund and Returns Policy before purchasing.
Product Suitability and Measurements
Customers are responsible for reviewing product dimensions, specifications, weight capacities, compatibility requirements, access requirements, and other relevant information before purchasing.
For large products, customers should verify that entrances, doorways, hallways, stairways, elevators, and other access points can accommodate the product and delivery.
If you are uncertain about a product’s specifications or delivery requirements, please contact us before placing your order.
Health and Safety Information
Information provided on Graceful In Place is intended for general informational and shopping purposes and is not a substitute for professional medical, occupational therapy, accessibility, safety, or other professional advice.
Individual needs and circumstances vary. Where appropriate, customers should consult a qualified professional regarding whether a particular product is suitable for their individual needs.
Manufacturer Instructions and Warranties
Products should be assembled, installed, operated, maintained, and used according to applicable manufacturer instructions and safety information.
Some products may include manufacturer warranties. Warranty terms, coverage, exclusions, and procedures are determined by the applicable manufacturer.
Third-Party Products and Services
Some products may be supplied, fulfilled, shipped, manufactured, or serviced by third parties.
We are not responsible for the independent acts or omissions of third parties except to the extent responsibility cannot lawfully be excluded.
Website Use
You agree not to misuse our website or interfere with its operation or security.
You may not use our website for unlawful, fraudulent, abusive, or unauthorized purposes.
Intellectual Property
Unless otherwise indicated, the Graceful In Place name, original website content, graphics, written materials, and other content created by or for Graceful In Place are protected by applicable intellectual property laws.
Manufacturer names, product names, trademarks, photographs, and other third-party materials remain the property of their respective owners.
Third-Party Links
Our website may contain links to third-party websites or services.
Graceful In Place does not control those websites and is not responsible for their content, availability, privacy practices, or terms.
Limitation of Liability
To the fullest extent permitted by applicable law, Graceful In Place will not be liable for indirect, incidental, special, consequential, or similar damages arising from the use of our website or products purchased through it.
Nothing in these Terms & Conditions is intended to exclude, restrict, or limit any rights or remedies that cannot lawfully be excluded or limited under applicable Canadian consumer protection laws.
Privacy
Your use of our website is also subject to our Privacy Policy, which explains how we collect, use, disclose, and protect personal information.
Changes to These Terms
We may update these Terms & Conditions from time to time to reflect changes in our business, website, products, services, or legal requirements.
The revised Terms & Conditions will be posted on this page with an updated “Last updated” date.
Governing Law
These Terms & Conditions are governed by the applicable laws of the Province of Ontario and the federal laws of Canada applicable therein, subject to any mandatory consumer protection rights that apply to you under applicable law.
Contact Us
If you have questions about these Terms & Conditions, please contact:
Graceful In Place
Email: support@gracefulinplace.com
Website: gracefulinplace.com